Terms & Conditions

1. General terms and acceptance

These Terms & Conditions apply to your use of the 7reels Casino website, related services, games, promotions and account facilities. By accessing the website, opening an account or using any service, you confirm that you have read, understood and agreed to these terms. If you do not agree, you must not use the website or its services.

Additional rules may apply to particular games, promotions, payment methods, competitions or other services. Those rules will be shown with the relevant service and form part of these Terms & Conditions. If there is an inconsistency, the specific rules for that service will generally apply to the relevant activity, unless the law requires otherwise.

You are responsible for reading the current version of these terms before using 7reels Casino. We may update or amend the terms from time to time to reflect changes to our services, technology, business practices or legal obligations. The updated version will apply from the date it is published on the website, unless a different date is stated.

You must use 7reels Casino only where online gambling is permitted by the laws that apply to you. You are responsible for checking whether you are legally allowed to access and use the service from your location. Nothing on the website is intended to invite a person to gamble where doing so would be unlawful.

Meaning of key terms

• "Account" means the personal account you create to access the services.
• "Website" means the 7reels Casino website and any related pages, applications or services made available by us.
• "Wager" means a bet or other gambling transaction placed through an approved account.
• "Promotional terms" means the additional rules applying to a particular bonus, offer, promotion or campaign.

2. Eligibility, registration and account security

You must meet the minimum legal age and all other eligibility requirements that apply to online gambling in your location. You must provide accurate, complete and current information when registering and whenever we ask you to confirm or update your details. We may require information or documents to verify your identity, age, location, payment method or source of funds.

Only one personal account is permitted unless we have expressly agreed otherwise. An account must be opened in your own name and used only by you. You must not open an account for another person, allow another person to use your account, or transfer, sell or assign your account to anyone else.

You are responsible for keeping your login details, passwords, devices and account information secure. Do not disclose your password or allow another person to access your account. You must notify us through the available website support channels as soon as possible if you believe your account has been accessed without permission, your details are incorrect, or your login information has been compromised.

We may refuse an application, limit account access or request further checks where this is reasonably necessary for security, identity verification, responsible gambling, fraud prevention, compliance or other legal obligations. An account may not be fully available until required checks have been completed.

• You must not use false, misleading or stolen information.
• You must not maintain more than one account without prior approval.
• You must not use another person's payment method without proper authorisation.
• You must not use the service for unlawful activity, fraud, money laundering or any other prohibited purpose.
• You must not use software, devices or techniques designed to interfere with games, account systems or website security.

If we identify duplicate accounts, inaccurate information or suspicious activity, we may investigate and take appropriate action. This may include restricting access, cancelling affected transactions, withholding funds where legally permitted, or closing an account. Any action will be taken subject to applicable law and relevant verification requirements.

3. Wagers, games, payments and promotions

Games and wagering services are provided for entertainment. You should only wager money that you can afford to lose. Before placing a wager, check the game information, applicable rules and any displayed stake or transaction details. A wager is generally treated as accepted only when it has been recorded by our systems. An attempted transaction that has not been accepted should not be treated as a confirmed wager.

We may refuse, cancel or void a wager where required by law or where there is a technical error, obvious error, system malfunction, suspected fraud, account irregularity or other valid reason. If a game is interrupted or displays an incorrect result, we may review the relevant records and apply the outcome required by the game rules and applicable law.

Game results and account records are determined using our relevant systems and records, subject to any rights you have under applicable law. If there is a genuine dispute about a transaction or result, you should provide the relevant details through the available support channels so the matter can be reviewed.

Deposits and withdrawals must be made using payment methods that are available on the website and authorised for your use. You must ensure that payment details are accurate and that you have permission to use the selected payment method. We may perform checks before processing a payment, including checks relating to identity, ownership, fraud prevention and legal compliance.

Processing times, transaction availability, fees and limits may vary depending on the payment method, your account status, verification requirements and circumstances outside our control. Any limits or conditions shown during a transaction apply to that transaction. You should review the information displayed before confirming a deposit or withdrawal.

Promotions are subject to their own promotional terms. These may include eligibility rules, a qualifying period, wagering requirements, game restrictions, maximum values, expiry conditions, account limits or withdrawal conditions. Promotional terms will be made available with the relevant offer. You should read them before accepting or using a promotion.

A promotion may be withdrawn, changed or cancelled where permitted by its promotional terms or where necessary because of an error, misuse, suspected fraud, technical issue or legal requirement. We may remove promotional benefits that were credited incorrectly or obtained in breach of the relevant rules. A promotion is not a substitute for setting a gambling budget or playing responsibly.

4. Responsible gambling, privacy and acceptable use

Gambling should remain an entertainment activity, not a way to make money or recover losses. Set a budget before you play, keep track of your spending and take regular breaks. Never gamble when you are under the influence of alcohol or drugs, upset, or trying to resolve financial difficulties.

If gambling is becoming difficult to control, use the responsible gambling tools and support options made available on the website. These may include deposit or wagering controls, time reminders, account breaks, self-exclusion and other account restrictions. You can also seek independent support from an appropriately qualified gambling help service.

A request to close or restrict an account may not cancel transactions that have already been accepted, unless required by law. You must not attempt to reopen or create another account to avoid a self-exclusion or other responsible gambling restriction. If you ask for a restriction, you should stop using the service until the request has been processed.

Personal information is handled in accordance with our Privacy Policy and applicable privacy laws. We may collect and use information needed to provide the services, verify accounts, process transactions, prevent fraud, meet legal obligations, improve the website and communicate with you about your account. You should review the Privacy Policy for more information about data handling and your available rights.

You must use the website lawfully and respectfully. You must not upload harmful material, attempt to gain unauthorised access, disrupt the website, copy or misuse content, send unwanted communications, or engage in behaviour that threatens staff, other users or service providers. We may remove content or restrict access where there is a breach of these requirements.

5. Website content, liability and account closure

The website and its content are provided on the basis that they may change and may not always be available. We aim to keep information accurate and current, but we do not guarantee that the website, games, account information or other content will always be uninterrupted, error-free, complete or available at every time.

To the extent permitted by law, we are not responsible for loss caused by events outside our reasonable control, including internet or telecommunications failures, equipment problems, software faults, cyber incidents, payment service interruptions, power failures or actions of third-party service providers. Nothing in these terms excludes, restricts or modifies a right, guarantee or remedy that cannot lawfully be excluded under Australian consumer law or other applicable legislation.

You are responsible for your device, internet connection, software, account credentials and any costs associated with accessing the website. You should use appropriate security measures, keep your operating system updated and avoid accessing your account through insecure or shared devices.

All website text, graphics, logos, design, software and other material are owned by or licensed to the relevant rights holder. You may use the website for personal, lawful purposes only. You must not reproduce, modify, distribute, publish, reverse engineer or commercially exploit website content unless you have written permission or the law allows you to do so.

You may close your account at any time by following the available account or support process. We may suspend or close an account where you breach these terms, fail verification, create a security or compliance risk, misuse a promotion, engage in unlawful conduct, or where closure is otherwise reasonably required. Account closure does not remove obligations that arose before closure.

If your account is closed, we will deal with any remaining balance in accordance with applicable law, verification requirements, payment rules and the circumstances of the closure. We may retain records where required for legal, regulatory, dispute resolution, responsible gambling, fraud prevention or accounting purposes.

If you have a question or complaint about your account or a transaction, please use the support or contact process displayed on the 7reels Casino website. Provide enough information for the matter to be identified, including relevant dates, transaction details and a clear description of the issue. We will review complaints fairly and may ask for additional information before responding.

These Terms & Conditions are intended to operate together with the applicable game rules, promotional terms, Privacy Policy and responsible gambling information. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. Your use of 7reels Casino remains subject to the laws and legal requirements that apply to you.